Sublyra
Self-service your subscribers will actually use
Every "can you skip my next order?" email is a support ticket you didn't need. Sublyra's portal puts skip, reschedule, pause, swap and cancel in your customers' hands — inside your store's own customer accounts, with your branding.
Everything they email you about, self-served
One page in their customer account — next delivery up front, every action one tap away.
Skip & reschedule
Next delivery date sits at the top of every subscription. Skip it in one tap, or pick a new date from the calendar — no email, no waiting.
Pause & resume
Going away for a month? Pausing keeps the subscription and its pricing intact — resuming is one tap, whenever they're back.
Cancel — with a softer landing
Cancellation is always allowed (and clearly signposted), but the cancel dialog offers a pause first. Merchants can also require a minimum number of orders before cancel unlocks.
Swap variants
Wrong size, wrong flavor? Subscribers switch to another variant of the same product themselves — the contract price updates with it.
Update payment method
One tap sends Shopify's secure card-update email. Card details never touch Sublyra or your store — Shopify handles the whole flow.
Order history
Every past delivery with its date, total and status — subscribers answer their own "was I charged?" questions.
Three doors in, one login
The portal lives inside Shopify's customer accounts — subscribers use the same login they already have for order history. No new passwords, no separate site.
Customer account
The portal is a full page inside your store's customer account area — one login covers orders, addresses and subscriptions.
Order-status page
A banner on every order-status page links straight to subscription management — right where subscribers land after checkout.
Every email
Subscription confirmations, renewal receipts and dunning emails all carry a "manage my subscription" link back to the portal.
The portal sells for you, too
It's the most-visited page a subscriber sees — so we put revenue in it.
Add to your next delivery
Your upsell offers appear inside the portal at subscriber pricing. One tap adds the product to their next order — backed by a real Shopify discount, no code entry, no checkout trip.
Referral card
Subscribers get their personal referral link right in the portal. Friends get a discount on their first order; your subscriber earns a reward when they subscribe.
You decide what's self-service
Every action is a switch in Settings → Customer portal. Off means the button disappears — and the server refuses the action too, not just hides it.
Per-action permissions
Allow or disallow skip, pause, swap and cancel independently. Selling a commitment product? Turn cancel off, leave everything else on.
Minimum orders
Require N completed orders before cancellation unlocks — the portal shows progress honestly ("2 of 4 orders completed").
White-label CSS
Drop in your own CSS and the portal matches your brand — fonts, colors, button shapes. It renders inside your customer accounts, your look.
Fewer tickets. Stickier subscribers.
The portal is included on every plan — even the free one. Install Sublyra and it's live for your next subscriber.
Install on Shopify