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Retention

Dunning for Shopify subscriptions

Sublyra · 2026-08-28 · 3 min

Failed renewals are often recoverable if you retry on a sensible schedule and ask for a card update once — not five times in a day.

Native Shopify payment methods keep the recovery path inside checkout customers already trust. Card data should stay on Shopify, not on your subscription app’s servers.

Pair retries with email/SMS via Klaviyo or Mailchimp so the shopper knows what to fix. Then measure recovered revenue so you know the program paid for itself.

Sublyra’s smart retries ship on Free alongside cancel saves and win-back — part of the same retention suite.

Related: Compare apps · Migration

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